Hi Users, Almost customers asked the same question: why they did not see the data log of the target device in their user dashboard. Please check with the following reasons: 1. The app Disable or stuck, so if you have a chance to reboot the target device, please do it. Or, maybe […]
Sometimes I Can’t See Updates?
You should check again if the target phone has an internet connection. Kids tracker uses an internet connection to send recorded data to the server. If Cell Tracker can not send data to the server due to no internet connection, it will save recorded data to temporary files on the target […]
OnePlus Android 7.x Guide
These Settings must be properly configured to keep kids tracker working. 1) Settings => Battery => Battery optimization => « SECURITY SERVICE » => Don’t optimize => Done 2) Settings => Advanced => Recent app management => Normal clear
OPPO/Realme Android 6.x Guide
These Settings must be properly configured to keep Kidstracker working. Settings => Battery => Low Battery Mode => Turn OFF Settings => Battery => Energy Saver => « SECURITY SERVICE » => Freeze when in background => Turn OFF Settings => Battery => Energy Saver => « SECURITY SERVICE» => […]
OPPO/Realme Android 7.x Guide
These Settings must be properly configured to keep kids tracker working. Settings => Battery => Low Battery Mode => Turn OFF Settings => Battery => Energy Saver => « SECURITY SERVICE » => Background Freeze => Turn OFF Settings => Battery => Energy Saver => « SECURITY SERVICE » => […]
Vivo Android 6.x Guide
These Settings must be properly configured to keep kids tracker working. i Manager => Power Manager => Normal => Turn ON i Manager => Power Manager => Backstage power => « SECURITY SERVICE » => Turn ON i Manager => Gear icon => Speedup whitelist => « SECURITY SERVICE » […]
Vivo Android 7.x Guide
These Settings must be properly configured to keep kids tracker working. 1) i Manager => Permission management => Apps => « SECURITY SERVICE » => Single permission settings => Turn ON All 2) i Manager => Data Monitor => Network management => « SECURITY SERVICE » => Data network & WLAN => Turn ON […]
Huawei/Honor Android 7.x Guide
These Settings must be properly configured to keep kids tracker working. 1) Settings => Apps => « SECURITY SERVICE » => Battery => Power-intensive prompt & Close after screen locked => Turn OFF 2) Settings => Apps => « SECURITY SERVICE » => Data usage => Turn all ON 3) Settings => Battery=> […]
Huawei/Honor Android 8.x Guide
These Settings must be properly configured to keep kids tracker working. 1) Settings => Apps & notifications => Apps => « SECURITY SERVICE » => Battery Power-intensive prompt => Turn OFF Launch => Manage automatically => Turn OFF => OK 2) Settings => Apps & notifications => Apps => « SECURITY SERVICE » => […]
Huawei/Honor Android 9.x Guide
These Settings must be properly configured to keep Kids tracker working. 1) Settings => Apps => Apps => « SECURITY SERVICE » => Power usage details Power consumption alert => Turn OFF App launch => Manage automatically => Turn OFF => OK 2) Settings => Apps => Apps => « SECURITY SERVICE » => […]